In January 2016, the DC Department of Health Care Finance launched a new benefit for individuals with Medicaid called My DC Health Home, and McClendon Center is one of ten certified Health Home providers. This new benefit provides a coordinated team approach to care by combining both physical health care and mental health care into one service. Our Health Home team is comprised of care coordinators (case managers), nurse care managers and doctors; Health Home clients continue to have access to our therapists and other mental health services in addition to medical care.
When a McClendon Center client enrolls in Health Home important information is gathered about a person’s healthcare, social and mental health needs. This information is then used to create a care plan that will be used by the team in care coordination such as scheduling doctor visits, managing transportation, monitoring health conditions, and so on.
Through Health Homes, Clients will be encouraged to understand and practice healthier habits — e.g., exercise, smoking cessation, and making healthy food choices. If the client is in need of medical or psychiatric hospitalization, their Health Home team will provide transitional and follow-up care and ensure that the client has access to any services needed following their discharge. Our Health Home team will also work with the client and their personal support team (family and/or friends) to better understand the client’s needs, health documents, and provide any information that will help keep the client healthy.
Frequently Asked Questions about Health Home:
What is a Health Home?
As defined in the Affordable Care Act, a Health Home (also referred to as a Medicaid health home) provides coordinated behavioral and primary care to individuals with multiple chronic health conditions (such as substance abuse, heart disease, diabetes, asthma etc.), or has one chronic condition and is at risk for a second, and/or has a mental illness.
What Kinds of Services Are Provided Through Health Home?
The Health Home model, which focuses on comprehensive care management, is team-based — meaning care is coordinated between the client, their behavioral care provider (such as McClendon Center), primary care providers (doctors and hospitals), community supports and resources, as well as family members when appropriate. In addition to care coordination, Health Home promotes healthier habits, follow-up care, client and family support, and provides information and referrals to community support services.
Who is Eligible to Receive DC Health Home Services?
Individuals with Medicaid who have mental health care needs (often including substance abuse) and multiple chronic conditions (or has one chronic disease and is at risk for a secondary condition). A chronic disease is generally defined as lasting 3 months or more and, in most cases, cannot prevented or cured. Examples include arthritis, diabetes, cardiovascular disease, cancer, epilepsy, obesity, and so on. Call the DC Access HELPLINE at (888) 7WE-HELP or (888) 793-4397 [24 hours a day; 7 days a week] to be connected with a My DC Health Home.